Terms & Conditions


This website is owned and operated by Gia Romano Ltd. Throughout the website, the terms “we”, “us” and “our” refer to CollectiveGood. CollectiveGood offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Please read these Terms & Conditions carefully before accessing or using our website.

You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these terms at any time, without notice and at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

In consideration of your use of all CollectiveGood offers, discounts and promotions, you agree to provide true, accurate and current information about yourself as prompted through the website’s registration. If you do provide details that are untrue, inaccurate, not current or complete, we have the right to suspend or terminate your account and refuse all current and/or future use of the website. If you use the website, you are entirely responsible for maintaining the confidentiality of your access, including but not limited to, your account registration and password. You agree that you accept responsibility for any and all activity that occurs under use of your account and password. Your submission of personal information through the website is governed by our Privacy Policy.

All content included on this website, such as text, graphics, images, data compilations and software, is the property of CollectiveGood and is protected by New Zealand and International copyright laws. All trademarks, brands and names appearing on this website are the property of their respective owners.

CollectiveGood is a registered trademark in New Zealand. It may not be used in connection with any product or service that is not CollectiveGood or in any manner that is likely to cause confusion among customers, or discredits the CollectiveGood brand.

We strive to be as accurate and current as possible when providing information or describing the products or services featured on this website. However, we do not warrant that the product description or other content on this website is 100% accurate, complete, reliable or error-free. We have made every effort to display as accurately as possible the colours and images of our products or services that appear on the website. We cannot guarantee that your computer monitor's display of any colour will be accurate. Please note that there is room for minor error and discrepancies. All descriptions of products are subject to change at anytime without notice, at the sole discretion of us. If a product offered on this site is found to be not as described and you are not happy with it, it is your responsibility to return it in accordance with our Returns Policy.

CollectiveGood is not a medical provider and as such, use of any of the products on this website is at your sole discretion and you are responsible for selecting the most suitable product for you. We will not be held liable for any injury or illness for the use of any such products. Any information that relates to health and wellbeing is provided in good faith and and as such should not be taken as prescriptive.

The prices on this website are in New Zealand Dollars and are including GST. Shipping costs where applicable, are an extra cost. Except where noted otherwise (e.g. sale pricing), the price displayed for products on this website represents the full retail price that has been either suggested by the manufacturer or supplier, or estimated by us  in accordance with the standard industry practice. Despite our best efforts, there can be incidents of mispricing. If an item has been incorrectly priced at lower than its correct price, we will contact you for instructions before shipping or cancel your order and notify you as a result. Prices for our products are subject to change without notice.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. Our liability to the purchaser for any loss, damage or injury arising from any defect in, or non compliance of a product or service supplied, shall be limited to the price paid for that product or service.

These Terms & Conditions and any separate agreements including use of this website and any purchases made, shall be governed by and construed in accordance with the laws of New Zealand.

If you have any questions about this or any other policy please contact us at CollectiveGood.