Shipping

HOW OUR SHIPPING WORKS


WITHIN NEW ZEALAND
• OUR SHIPPING IS $7 OR FREE FOR ORDERS OVER $59 NZ 
• WE HOPE TO DELIVER WITHIN 1-4 WORKING DAYS
• ALL ORDERS ARE TRACKED / NON-SIGNATURE REQUIRED

WE USE RECYCLABLE, PAPER MAILING BAGS & RAW CARDBOARD BOXES
THESE CAN BE PUT INTO YOUR KERBSIDE RECYCLING BIN

 PROCESSING & DISPATCH

• Orders placed Monday - Friday before 1pm, will be dispatched on the same day.
• Orders placed after 1pm will begin processing the next working day.
• Our estimated delivery time does not include Weekends or Public Holidays.
• We are unable to deliver to PO Boxes.


TRACKING & DELIVERY
We'll keep you up to date with the status of your order. Once your order is dispatched, we'll let you know via email and include the tracking number. When your order is delivered, we'll also send you a confirmation email.


NEED HELP WITH YOUR ORDER?
If you need a hand with your order, please contact us at store@collectivegood.co.nz


RETURNS INFORMATION
For information on how to return a product, please go to our Returns Policy