Privacy & Security Policy


This policy sets out how CollectiveGood protects any information that you provide us. By accessing this website you agree that you have read and understood this Privacy Policy and our Terms & Conditions. We reserve the right to make changes to this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. We are committed to protecting your privacy and your personal details will never be shared.

When you sign up to an account, you will only be added to our mailing list if you agree to it. Your email address will never be sold or shared and will only be used to send emails throughout the purchasing process and other newsletter emails advising of new stock deliveries, sales and/or other information that we deem of interest to our customers. If you do not want to receive email or other mail from us, you can unsubscribe by clicking the unsubscribe link at the bottom of any CollectiveGood email. We may disclose your personal information if we are required by law to do so.

CollectiveGood works hard to protect the security of all of your personal information, including your credit card information. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and standard 128 bit encryption technology. Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

When you click on links in our store, they may direct you away from our site. Third-party links on this site may direct you to third-party websites that are not affiliated with us. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

We do use cookies on this website. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as remembering that you have logged in already and storage of items in your Shopping Cart between visits. You are able to accept or decline a cookie and a cookie will not give us access to your computer or any personal information apart from what you choose to share with us. We also use cookies to gather information about which of our web pages are used the most, and which pages are gathering the most repeat hits. In this way we can analyse this data to create a better customer experience.

If you have any questions about this or any other policy please contact us at CollectiveGood.